1. Operator & License
CoinCasino is operated by Igloo Ventures SRL and holds an iGaming license from the Government of the Autonomous Island of Anjouan, Union of Comoros. The platform uses SSL encryption and partners exclusively with independently regulated game providers.
2. Eligibility
You must be at least 18 years old to use CoinCasino. Online gambling must be legal in your jurisdiction. One account per person — multi-accounting is prohibited and may result in account closure and fund forfeiture.
3. Registration
Registration requires a valid email address, username, and password. Alternatively, you may register via WalletConnect or Telegram. KYC verification is not required for standard crypto play but may be requested for larger withdrawals or as part of compliance procedures.
4. Deposits & Withdrawals
CoinCasino supports 21 cryptocurrencies and fiat card purchases. Zero platform fees on all crypto transactions. Minimum deposit and withdrawal: $10. Standard crypto withdrawals are instant; larger payouts may take 1-2 hours for manual review. All deposits must be wagered at least 1x before withdrawal.
5. Welcome Bonus
The welcome bonus is a 200% match up to $30,000 plus 50 Super Spins on Wanted Dead or a Wild. Minimum deposit $10. The bonus unlocks in 10% increments for every 6x deposit wagered. Game contributions: Slots 100%, Live Casino 50%, Other Games 20%, Sports Betting 0%. The bonus must be claimed within 7 days of registration. Maximum bet while bonus is active: varies by game. Excluded games apply — check the full list on the CoinCasino website.
6. Responsible Gaming
CoinCasino provides deposit limits, session time limits, and self-exclusion options through account settings. If you believe you may have a gambling problem, seek help from professional organizations such as GamCare or Gamblers Anonymous. Self-exclusion cannot be reversed early.
7. Prohibited Activities
Use of bots, automated tools, multi-accounting, collusion, and money laundering are prohibited. Any form of bonus abuse or manipulation of game outcomes will result in account suspension and forfeiture of funds.
8. Dispute Resolution
Disputes should first be raised with CoinCasino customer support via live chat or email. If unresolved, formal complaints can be submitted through the platform's internal review process. The laws of the licensing jurisdiction govern these terms.
9. Contact
Customer support is available via live chat on the CoinCasino website, email, and the Telegram community channel.